With more and more people using smart-phones and computer tablets to surf the web we have been hard at work developing our mobile app and mobile versions of our Internet site.
One landlord commented last week - 'crikey do you guys ever stop' - simple answer no!
When tenants request improvements to what we do, we act - last month saw the launch of our online viewings booking system- a raging success, which has seen tenants booking more viewings than ever before.
Our mobile platform development will see even more viewings - more great news for Landlords - watch this space for news of its fanfare launch.
More money is being 'thrown' at mobile advertising by the marketing team which will again keep our business and your property ahead of the competition.
Keep the ideas flooding in and thanks again for all your recent feedback.
Hot Topic - 'Whats happening with interest rates?'
Unfortunately the Gatekeeper 'crystal ball' is not able to give us a definitive answer. This month the BOE held interest rates at 0.5% for the 28th Month in a row! The only way is Up from here. Don't panic though, it is commonly viewed that any increases will be steady not sharp. There are some good deals in the market at present that will track the base rate but allow a borrower to jump to a fixed rate deal when they want - The mortgage guys have helped a number of clients with this type of product in the past few weeks. If you would like some specific mortgage advice please just contact the mortgage team on email@example.com
Mat Symons Sales Director - Gatekeeper Property
Customer Service June 2011
100% Customer satisfaction was achieved in the month of June, that is now 3 months in a row. Another great result from all of the teams!
Colleagues Comments - Mat Symons (Sales Director)
Well what a quarter we have had! Some amazing lettings numbers have seen properties rent quickly and at improved rental values. Speaking to many of our Landlords they are as pleased a punch with the performance. These sentiments have been echoed by amazing feedback from our customers - our 3rd Straight month of 100% feedback. We are continuing to work through your comments and ideas to ensure we enhance our service and maintain that level going forward, keep letting us know what you think, it makes a massive difference!