From the 6th of April 2012 there will be changes to the current Energy Performance Certificate (EPC) legislation, these changes will affect all landlords, and as your agent we want to make sure each and every one of you is up to date with the new policies.
Firstly, an EPC will need to be in place within 7 days of marketing your property, in place of the current 28 day time frame. Of course, as part of our service, we will organise the completion of the EPC for you, so there is no need to worry about this change in policy or any of the other changes in the legislation to do with marketing as we have them all covered!
As Part of the new legislation Domestic Energy Assessors are required to take a mandatory top up qualification if they are to continue to provide EPC's from April (as you would expect our DE assessors are all up to date with the latest accreditations).
This is in preparation for 'The Green Deal' a new scheme designed to reduce carbon emission costs by making our buildings more energy efficient, this government scheme will be implemented in October, we will bring you more information on 'The Green Deal' in the next few months to keep you up to date!
Even though there are changes to the policies surrounding the EPC, you can rest assured knowing that we have everything sorted for you. If you have any other questions about the changes to the EPC legislation just give our Sales Team a call and they will be more than happy to help.
Hot Topic: 24 Hour Online Booking!
After the Festivities of Christmas came January, one of the busiest and most eventful months in the lettings calendar. Thankfully we could really make the most of this time thanks to our online booking system. This 24 hour system lets potential tenants book viewings through our website, ensuring we are always available even when we should be sleeping!
We are one of the only Lettings Agents to offer this service, and its helps us reach the quality tenants who, as landlords you are looking for 100% of the time! Thanks in part to our Online Booking System, so far this year we have had a record number of viewings, and lettings, making sure that your property is never without a top quality tenant!
Kind Regards,
Mat Symons Sales Director - Gatekeeper Property
Customer Service January 2012
96% Customer satisfaction was achieved in the month of January! A Brilliant result, which reflects the hard work and dedication of the Gatekeeper team to continually give great customer service, even in the busiest of environments.
Colleagues Comments - Patrick Brady (Managing Director)
January, as predicted, has started 2012 off in the best possible way. With an incredibly busy month came a record number of viewings and subsequently lettings. All of this would not be possible without the fantastic customer service of our Gatekeeper team. Our customer survey results are continually improving, and we hope that our new company profiles on our website will help you all put a face to the name of your Property Manager. We will all look forward to providing you with the best customer service as we continue through 2012. To see out teams 'rogues gallery' click the link http://www.gatekeeper.co.uk/team
