Over the last 25 years, we have established great relationships with our landlords, listening to what they want from their local letting agent, and as a result have developed a comprehensive service tailored to fit your needs...
We know that almost 50% of all property searches are carried out via smartphones and tablets, so we have a dedicated mobile website to make your life easier. It's clear, simple and allows you to search for your ideal property on the go.
If Twitter, Facebook, Google+ or YouTube are part of your daily life, we're happy to fit in. Follow Gatekeeper's social channels for real-time news, buying tips and property information from your search area.
If you've found a property you love, but the office is closed, don't worry. Whatever the time of day, you'll find that our viewings diary is always open online here, so you can take control, see availability and book your preferred viewing slot.
Evenings & Weekends
With almost half of prospective tenants only available outside of office hours, many miss out on the best properties while they're working. To ensure that you don't join them, we specialise in weekend and evening viewings.
It's important that we get everything right from the start, which is why we have a Director personally check that the property is a good match for you. They'll give you a call to run through your individual situation and requirements, ensuring your application has the greatest chance of success.
We're all about making your life easier. Our online application takes less than 10 minutes to complete and gives you the opportunity to see the tenancy agreement there and then. Just print, sign and post. No drama.
Visibility Before Payment
You'll see all fees, the payment schedule and the tenancy agreement before you part with any money. We'll only go ahead once you've read through everything and you're 100% happy. This also means that all paperwork is completed upfront, leaving you with more time to organise for the move.
24 Hr Credit Checks
We like security and we know our tenants do too! We run the credit checks as soon as you've completed your online application and let you know the results by the next working day. You can be confident that your new home is secured for you (pending employment references). No waiting, less stress and a happier you.
Dedicated Property Manager
Your Property Manager will look after you from the start, dealing with everything from application to check in. On our fully managed properties, your Property Manager will also look after you throughout your time at the property.
Our photographic inventories are made up of between 150 and 500 pictures (depending on property size) and they make a note of any highlighted items. This means everything is really clear, resulting in fewer disputes and more protection for you. We also take the meter readings for gas and electricity and update the providers on your behalf.
Renewing a tenancy with us is a simple and convenient process. There's no need to come to the office as the paperwork is accessible online for your convenience. Simply print, sign and post back to us.
Check Out Support
With so much to do at the end of a tenancy, we make it easier to get your full deposit returned. Our Property Managers work hard to support our tenants throughout their tenancy and over the eight weeks counting down to move out day with useful calls and emails.
Fast Fix System
There is never a convenient time for appliances to break down or toilets, taps and showers to stop working. If Gatekeeper manages your home, we'll use our Fast Fix System so our contractors can fix jobs up to £100 straight away, meaning 9 out of 10 jobs are completed with one visit.
We've chosen to be a member of both The Property Ombudsman and the National Federation of Property Professionals and we're regulated by their Codes of Conduct. Put simply, this means that we're doing our jobs properly and our customers are protected.